Assigment #20 Business Communication and Technology

After watching the video, answer the following questions.

                        Student’s Name: Giselle Rivas Alcantar

                        NUA: 415485

 

What is Managing information withing and outside the organization?

Managing information within and outside of the organization is the action of managing and analyzing the information that leaves or arrives at a company.

 

What is the importance of it?

It is important because in times when we are flooded with information it is essential to know how to identify what is important and useful for the company and what is not. This to create tools that improve the performance of the organization in general.

 

What are the new technologies that companies have to manage for communications purposes?

·       Email

·       Voice mail

·       Internet

·       Groupware

·       CD-ROM

 

Describe the role of technological discoveries throughout history.

Telegraph and telephone: marked the beginning of information technology.

 

Computers: handled data processing.

 

Fiber optics, local area networks, satellite technology and more powerful computers Facilitated though growth of information technology in organizations.

 

Laptop computers, Desktop publishing facilities, electronic spreadsheets and word processing programs gathered, stored, and communicated information.

 

Email, voicemail, Internet, groupware, CD-ROM, databases, teleconferences, faxes and teleconferences helps managing information within the organization and outside of the organization.

 

 

 

What is the importance of technologies in the globalized business world?

Technologies in a globalized business world are important because businessmen save time and money. As a company incurs in less costs, more information can be sent or received quickly and efficiently.

 

Describe the use of the technologies in the communication field.

Technologies in the field of communication have helped us to have faster ways to communicate messages. That is why it is important for me to mention those technologies:

Internet: Helps to communicate with one another in a faster and more efficient way that contributes to optimizing teamwork.

 

Online Library Catalogs and Other Database: The search for information was made easier because now you do not need a laborious search for information in libraries, you only need to use the search engine for the databases and online catalogs of the libraries you want.

 

Online Information Services: There is information exchange between people around the world, not just with those around you.

 

Commercial Online Information Services: Websites that provide a variety of information on topics such as news, sports, and the weather in exchange for a monthly subscription

 

Electronic Mail: Used to send messages quickly and efficiently through a computer or cell phone. Not to mention, it's a cheap way to send messages.

 

Voice Mail: They are voice messages that you can send to a person.

 

Facsimile Machine: It is a way of sending messages, but physically. They have the ability to transmit the information of a sheet in a span of 20 seconds.

 

Telecommuting: It allows the employees of an organization to transmit their work from their homes to the company offices with the use of modems, telephone lines and remote workstations.

 

Cellular Phones: They are a type of radios that are used to transmit messages over airways. They help to increase productivity as they cause a more efficient use of time.

 

Electronic Meetings: These are meetings that allow people located in different places to interact with each other without the need to meet in person. This helps to save costs for travel, hotels, food, etc.

 

What are the Do’s and Don’ts of Electronic Communication?

·       Send messages on electronic systems that are related to the business and keep the message highly professional.

·       Do not flood the system with junk mail.

·       Be conscious in checking and responding to electronic messages to avoid missing important information needed to complete your assignments.

·       Remember you are responsible for the content of an email message if a person denies commitments made via email someone involved may produce a printed copy of the email message in question as verification.

·       Read every message very carefully before you send it

·       Avoid sending confidential information because the security of emails is low compared with other media.

·       Decide whether electronic system is appropriate for your message

·       These systems are intended for print and mammals, not for formal communication such as performance appraisals or disciplinary actions.

·       Organize your message carefully such as you would traditional prepared message

·       Avoid lengthy detailed information.

 

How have the Information & communication technologies changed the structure of business organizations?

·       Technology has listened the strings that bind the traditional company together.

·       It is not necessary for coworkers to be in a single location

·       Telecommuting lets people work where it's more convenient for them

·       Technology can boost profits because it says it costs less for people to produce and distribute messages.

·        It isolates people who have little to no access to new technologies.

·       Email, faxes, computers and other technologies can increase the pressure of those people use them because it is easy to feel like you’re are always “plugged in” with all the business messages that you might receive even when you’re not at work .

 

What are the legal and Ethical implications of the use of technologies? Explain the in detail.

The ethical implications are:

Privacy and Accessibility: This refers to the fact that every employee has the right that their privacy is not invaded and that certain data is not disclosed to those who do not necessarily need it.

Fair Information Practices Principles (FIP): Obtaining personal information should be a process in which the security of such information is ensured. This information may be reviewed by the individual from whom it was obtained and should not be used for other purposes other than which it was gathered. In case this is not fulfilled the manager of systems can be held accountable according to the law.